Terms of Service

Last updated: 1 September 2026

These Terms of Service ("Terms") govern your access to and use of the website and services at WrapsDesigner.com ("WrapsDesigner.com", "we", "us", "our", the "Service"). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

The Service is operated by Neumann Labs Ltd, a company registered in England and Wales under company number 17367332, whose Registered Office Address is Office 10221, 321-323 High Road, Chadwell Heath, Romford, Essex, RM6 6AX, trading as WrapsDesigner.com. References in these Terms to "WrapsDesigner.com", "we", "us" and "our" mean Neumann Labs Ltd.

1. The Service

WrapsDesigner.com is an online design tool that lets you create and visualise vehicle wrap designs and produce design files (including print-ready artwork). The Service is a software tool only.

We are not a wrap printer, installer, or merchant of record for physical wraps. We do not print, manufacture, supply, fit, or apply any physical vehicle wrap. You are solely responsible for taking any design or print-ready file you produce to a wrap shop, printer, or installer of your choosing, and for any agreement you make with them. We give no warranty as to the suitability, printability, fit, colour accuracy, durability, legality, or roadworthiness of any physical wrap produced from files made with the Service.

2. Eligibility & accounts

You must be at least 18 years old and able to form a binding contract. You are responsible for keeping your login credentials secure and for all activity under your account. Tell us promptly at [email protected] if you suspect unauthorised use.

3. Acceptable use

Your use of the Service is subject to our Acceptable Use Policy, which forms part of these Terms. In particular, you must only upload content (logos, images, text, trade marks) that you own or are licensed to use, and you are responsible for ensuring your designs do not infringe anyone's rights or break the law.

4. Subscriptions, billing & renewals

Some features require a paid subscription. Prices and plan features are shown at the point of purchase. Payments are processed by our payment provider (Revolut); we do not store your full card details.

• Subscriptions renew automatically for successive periods (e.g. monthly) until cancelled, at the price then in effect.
• You can cancel at any time from your account or by emailing us; cancellation takes effect at the end of the current paid period and you retain access until then.
• We may change prices on reasonable notice; changes apply from your next renewal.
• Except where required by law (see clause 5), payments are non-refundable for periods already started.

Renewal reminders and easy cancellation. Where required by law, we will send you a reminder before your subscription automatically renews, telling you that it is continuing, the price, and how to cancel. You can cancel at any time, easily, from your account or by emailing [email protected], and we will not make cancellation unreasonably difficult. If you are a consumer and the law provides a cooling-off period on a renewal, you may cancel within that period and receive a proportionate refund for the unused part of the renewed term.

5. Your consumer cancellation rights (if you are a consumer)

If you are a consumer in the UK, you normally have the right to cancel a purchase of digital services within 14 days under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. However, because the Service is supplied digitally and made available to you immediately, by subscribing and starting to use the Service you expressly request that we begin supply during the 14-day period and acknowledge that you will lose your right to cancel once the service has been fully performed. Where the service has only partly been performed, any refund may be reduced proportionately. Nothing in these Terms affects your statutory rights, including under the Consumer Rights Act 2015.

6. Intellectual property

Your content. You retain all rights in the designs and content you create or upload. You grant us a limited, non-exclusive licence to host, process, and display that content solely to provide the Service to you.

Our platform. We (and our licensors) own the Service itself — the software, vehicle models, templates, graphics library, and all related intellectual property. We grant you a limited, revocable, non-transferable licence to use the Service in accordance with these Terms. You must not copy, scrape, reverse-engineer, resell, or redistribute any part of the Service or its underlying assets except as expressly permitted.

7. Availability

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue features at any time. We may carry out maintenance and may suspend access where reasonably necessary for security or legal reasons.

8. Disclaimers

The Service is in continuous active development. Features are added, changed and removed on an ongoing basis, and what is available today may not be available in the same form tomorrow. You are subscribing to the Service as it exists at the time you subscribe, and anything that lands later is an addition rather than something you are owed. Nothing on this website or in any roadmap, preview or announcement is a promise that a particular feature will be delivered, or delivered by a particular date.

To the fullest extent permitted by law, the Service is provided "as is" and "as available". We do not warrant that designs or files produced will be fit for any particular purpose, including printing or fitting. Any visualisation, mock-up, or preview is for guidance only and may differ from a physical result.

9. Limitation of liability

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.

Subject to that, and to the fullest extent permitted by law: we are not liable for any loss of profit, loss of business, loss of goodwill, or any indirect or consequential loss; and our total liability to you arising out of or in connection with the Service in any 12-month period is limited to the greater of (a) the amount you paid us for the Service in that period, or (b) £100. We are not responsible for losses arising from a physical wrap, its printing, fitting, performance, or any third party you engage.

If you are a consumer, this clause does not affect your statutory rights.

10. Indemnity (business users)

If you use the Service in the course of a business, you agree to indemnify us against claims, losses, and costs arising from your content or your use of the Service in breach of these Terms, including any third-party intellectual-property claim relating to content you uploaded.

11. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you materially breach these Terms or the Acceptable Use Policy, or where required by law. On termination, your right to use the Service ends; we may delete your content after a reasonable period (see the Privacy Policy for retention).

12. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here with a new "last updated" date and, for material changes affecting paid users, give reasonable notice. Continued use after changes take effect means you accept them.

13. Governing law & jurisdiction

These Terms and any dispute arising from them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer you may also bring proceedings in the courts of the part of the UK in which you live.

14. Contact

Questions about these Terms: [email protected].