Privacy Policy

Last updated: December 2025

1. Who We Are

WrapsDesigner.com provides an AI-powered vehicle wrap design service. This privacy policy explains how we collect, use, and protect your personal data in accordance with UK GDPR.

2. What Data We Collect

We collect the following information:

  • Account information: Email address and password (stored securely hashed)
  • Payment information: Processed securely by Stripe - we do not store card details
  • Uploaded images: Vehicle photos you upload for wrap design generation
  • Generated designs: The wrap designs our AI creates for you
  • Usage data: Credits used, designs generated

3. How We Use Your Data

We use your data to:

  • Provide and maintain your account
  • Process payments and manage credits
  • Generate vehicle wrap designs from your uploads
  • Send essential service communications
  • Improve our service

4. Legal Basis for Processing

We process your data based on:

  • Contract performance: To provide the services you have purchased
  • Legitimate interests: To improve our service and prevent fraud
  • Consent: For optional marketing communications (if applicable)

5. Data Retention

  • Account data: Retained until you request deletion
  • Uploaded images: Automatically deleted 30 days after processing
  • Generated designs: Available in your account until deletion
  • Payment records: Retained as required by law (typically 6 years)

6. Third Parties

We share data with:

We do not sell your data to third parties.

7. Your Rights (UK GDPR)

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Object: Object to certain processing
  • Restrict: Request restricted processing

To exercise these rights, contact us using the details below.

8. Cookies

We use essential cookies for site functionality. See our Cookie Policy for details.

9. Data Security

We protect your data using:

  • HTTPS encryption for all connections
  • Secure password hashing
  • Regular security updates
  • Access controls and monitoring

10. Contact Us

For privacy-related queries:

Contact us

11. Complaints

If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO).

12. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via email or site notice.